Medical virtual assistant
A medical virtual assistant takes on the front-desk and back-office admin of a clinic or practice: scheduling appointments, sending reminders, verifying insurance, handling enquiries and keeping records organised. Your staff get time back for the patients in front of them.
Matched in 48 hours · Works your time zone · From $399/month
What your medical VA handles
Appointment scheduling
Books, moves and confirms appointments in your practice system.
Patient reminders
Sends reminders and follows up on no-shows.
Insurance verification
Checks eligibility and benefits before appointments.
Patient enquiries
Answers emails and messages about bookings, prices and directions.
Intake forms
Sends forms and checks they're complete before the visit.
Referrals & records requests
Tracks referrals and requests records from other providers.
Billing support
Follows up on unpaid patient balances and prepares billing data.
Reviews & reputation
Requests reviews from happy patients and flags concerns.
Tools they work in
Using something else? Your assistant learns it during onboarding.
Who it's for
Private clinics
Keep the schedule full and the phones under control.
Dental & therapy practices
Hand off reminders, intake and insurance checks.
Solo practitioners
Get admin help without hiring a full-time receptionist.
How to hire your medical virtual assistant
Free call
We list the tasks you want to hand off and agree on hours, time zone and tools.
Day 1Meet your match
We pick an assistant with the right skills. You meet them before anything starts.
Within 48 hoursOnboard
Your assistant learns your tools, writes down your processes and starts small.
Week 1Weekly report
Daily work in your tools and a Friday report of what got done.
Every weekMedical Virtual Assistant pricing
Prices in USD- One dedicated assistant
- Inbox, calendar and admin
- Weekly task report
- Email and Slack support
- Everything in Starter
- Support, bookkeeping or social media
- 4-hour overlap with your time zone
- Monthly review call
- Everything in Part-time
- Works your business hours
- Account manager
- Priority replacement
That works out at about $10 an hour, a fraction of typical agency rates of $36 to $65 an hour. No long-term contract: change or cancel with 30 days' notice. Full pricing details · Savings calculator
Medical Virtual Assistant FAQs
What does a medical virtual assistant do?
They handle clinic admin remotely: scheduling, reminders, insurance verification, patient enquiries, intake forms, referrals and billing follow-up.
Is a medical virtual assistant HIPAA compliant?
Compliance depends on how the work is set up. Tell us on the call if the work involves protected health information. We agree how access is handled, assistants only work inside your secure systems, and we discuss whether a Business Associate Agreement is needed before any work starts.
Can a medical VA give medical advice?
No. Assistants handle admin only. Any clinical question is passed to your staff.
Which practice systems can my assistant use?
Assistants learn your own system during onboarding and have worked with tools like SimplePractice, Jane App, Dentrix, Zocdoc and Doxy.me.
Other services
Ready to hand it off?
Book a free 20-minute call. We'll map out what your medical virtual assistant can take off your plate and match you within 48 hours.