How we hire and train our assistants
The quality of your assistant is the whole service, so we are careful about who joins. Every VirtualTask360 assistant passes eight steps before working with a client, and keeps being reviewed after that.
Our 8-step process
Application review
We review experience, writing samples and the tools each candidate has used.
English test
Written and spoken English checks, because clear communication matters more than anything.
Skills test
A practical test for the role, such as an inbox exercise, a bookkeeping task or a Canva brief.
Interview
A video interview on reliability, problem solving and how they handle clients.
References & checks
Reference checks and identity verification before anyone joins.
Training
Training on our standards: communication, security, AI tools and weekly reporting.
Supervised start
New assistants start under close review, with a manager checking their work.
Ongoing reviews
Regular quality reviews and client feedback for as long as they work with us.
What every assistant commits to
- Replies within your working day
- A written process for every recurring task
- A weekly report every Friday
- NDA and data-security rules
- No sharing of logins outside password managers
- Flagging problems early, not hiding them
Hiring FAQs
How do you vet your virtual assistants?
Every assistant goes through an application review, written and spoken English tests, a practical skills test, a video interview, and reference and identity checks before they join.
Are your assistants trained on AI tools?
Yes. Assistants are trained to use AI tools to draft, research and organise faster, and to check every result before it reaches you.
What happens if my assistant is sick or on holiday?
Your manager arranges cover so your important tasks keep moving.
Meet your future assistant
Book a free call and we'll introduce you to a matched assistant within 48 hours.