E-commerce virtual assistant
An e-commerce virtual assistant runs the daily operations of your online store: uploading products, processing orders, updating stock, handling returns and answering customer emails. Your store keeps running smoothly while you focus on products and marketing.
Matched in 48 hours · Works your time zone · From $399/month
What your ecommerce VA handles
Product listings
Uploads products with SEO-friendly titles, descriptions and images.
Order processing
Processes orders, updates tracking and handles order changes.
Inventory updates
Keeps stock levels in sync and alerts you before items run out.
Returns & refunds
Manages returns and refunds by your policy.
Customer emails
Answers pre-sale and order questions quickly.
Marketplace management
Manages Amazon, Etsy and eBay listings and messages.
Supplier coordination
Follows up with suppliers on orders and deliveries.
Store reports
Sends weekly sales, stock and returns summaries.
Tools they work in
Using something else? Your assistant learns it during onboarding.
Who it's for
Shopify brands
Keep listings, orders and customer emails handled every day.
Amazon sellers
Manage listings, inventory and buyer messages in Seller Central.
Growing stores
Add hands for busy seasons without hiring full-time staff.
How to hire your ecommerce virtual assistant
Free call
We list the tasks you want to hand off and agree on hours, time zone and tools.
Day 1Meet your match
We pick an assistant with the right skills. You meet them before anything starts.
Within 48 hoursOnboard
Your assistant learns your tools, writes down your processes and starts small.
Week 1Weekly report
Daily work in your tools and a Friday report of what got done.
Every weekE-commerce Virtual Assistant pricing
Prices in USD- One dedicated assistant
- Inbox, calendar and admin
- Weekly task report
- Email and Slack support
- Everything in Starter
- Support, bookkeeping or social media
- 4-hour overlap with your time zone
- Monthly review call
- Everything in Part-time
- Works your business hours
- Account manager
- Priority replacement
That works out at about $10 an hour, a fraction of typical agency rates of $36 to $65 an hour. No long-term contract: change or cancel with 30 days' notice. Full pricing details · Savings calculator
E-commerce Virtual Assistant FAQs
What does an e-commerce virtual assistant do?
They handle store operations: product listings, order processing, inventory updates, returns, customer emails and marketplace management on platforms like Shopify and Amazon.
Can a virtual assistant manage my Shopify store?
Yes. Our assistants upload products, manage orders and inventory, update collections and answer customer emails inside Shopify and its apps.
Do you work with Amazon Seller Central?
Yes. Assistants manage listings, inventory, buyer messages and returns in Seller Central, as well as Etsy and eBay.
Can my assistant write product descriptions?
Yes. They write clear, SEO-friendly product titles and descriptions from your product details and brand voice.
Other services
Ready to hand it off?
Book a free 20-minute call. We'll map out what your ecommerce virtual assistant can take off your plate and match you within 48 hours.